Customer Journey for Every Step

Bluejay creates the exact message your policyholders need to see when they need to see it, and helps answer questions before directing them to their next best action. Insurance carriers and agencies alike can communicate through video at the following touchpoints:


Customer Onboarding
Policy Renewals
CAT Notifications

Claims Journey



Policy Overview
Coverage Terms
Claims Process

The Value of Personalized Video

What if you could clone your best employee and have them lead customer service around the clock? With Bluejay, the next best thing is possible.

Bluejay’s personalized video involves the customer. It is created automatically with his or her name, customized audio narratives and on-screen policy data. Plus, it showcases other variables like peril, time of day or geographic location.  

Above all, if you feel like you are drowning in calls, a personalized video from Bluejay can decrease inbound calls by up to 42%.

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How Does It Work?

Bluejay is a user-friendly, web-based tool that gives you control to:

Manage your data
Utilize video templates
Deploy Campaigns
Upload Contacts
Customize content & Branding
Work independently of it team
Pre-Built Templates

We’ve already done the work

Make Wardlaw Digital your first step in adopting digital communication. Instead of investing large amounts of time and money starting from zero, we built a launch pad to quick success. Wardlaw Digital combined our own experience and that of fellow carriers to carefully develop content for each touch point of the policyholder journey.

Ready to deploy?


Try it for Free

Immediate Bluejay access and training.

Unlimited internal use across your organization.

See Bluejay in action with your customer base.